Speak Up Academy – Privacy Policy

Last updated: 8/12/2025

Speak Up Academy (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, make an enquiry, or sign your child up for any of our workshops, classes or services.

If you have any questions about this policy, please contact us at:
admin@thespeakupacademy.com

We may collect and process the following types of information:

• Parent/guardian name
   
• Child’s name and age
   
• Email address
   
• Phone number
   
• Booking details (sessions/workshops selected)
   
• Payment information (processed securely via third-party providers such as GoDaddy, Square, etc.)
   
• Any additional information needed for safeguarding or wellbeing
   

When you use our website, we may automatically collect:

• IP address
   
• Browser type
   
• Cookies and usage data
   
• Device information
  This helps us improve our website and user experience.
   

We do not store or process full card details on our website. All payments are handled securely by third-party payment processors who comply with industry standards (PCI-DSS).

We use your information to:

• Process bookings and payments
   
• Contact you regarding your child’s classes or workshop sessions
   
• Respond to enquiries or support requests
   
• Send occasional marketing communications (only with your consent)
   
• Comply with safeguarding, legal or regulatory obligations
   
• Improve our website and services
   

Under UK GDPR, we process your data on the following bases:

• Contract: to deliver classes/workshops you have booked
   
• Consent: for marketing communications
   
• Legitimate interest: to improve our services or ensure the safety of participants
   
• Legal obligation: safeguarding or regulatory requirements
   

We take your privacy seriously and use appropriate technical and organisational measures to protect your data against:

• Loss
   
• Misuse
   
• Unauthorised access
   
• Disclosure
   

Your data is stored securely within recognised and compliant systems.

We only retain your information for as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations.

We do not sell or trade your personal data.

We may share your information with:

• Trusted third-party service providers (payment processors, email services, website hosting)
   
• Professional staff delivering our classes/workshops (only essential information)
   
• Authorities if required for safeguarding or legal purposes
   

All third-party providers are required to handle your data securely and in line with UK GDPR.

Our website uses cookies to:

• Improve performance
   
• Analyse website traffic
   
• Personalise your experience
   

You can control or disable cookies through your browser settings.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion (“right to be forgotten”)
   
• Object to or restrict certain types of processing
   
• Withdraw consent where applicable (e.g., marketing emails)
   
• Request a copy of your data (“data portability”)
   

To exercise any of these rights, contact us at [Insert email address].

We only collect children’s information with explicit parental/guardian consent.
We do not knowingly collect data from children without consent.
Children’s information is handled with extra care and only used for purposes directly related to their sessions and safeguarding.

Our website may contain links to external websites. We are not responsible for their content or privacy policies. We advise you to review their policies separately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or requests regarding this Privacy Policy, please contact:

Speak Up Academy
Email: [Insert email]
Phone: [Insert phone number]
Address: [Insert business address]